Support

SMART HOME SYSTEMS contact phone numbers:

For SmartCare Service and Support requests call 888-634-0413 or SmartCare@shs-mt.com

  • Gauranteed response in 30minutes or less 24/7/365

For Security Dispatch and Monitoring Services call 800-843-5154 and have your account number ready.

For all Billing questions please call the main office at 406-388-0676 Option 0

 

ONLINE SECURE PAYMENT OPTION:

To pay your invoice online, simply click the PayPal link below and have you invoice number ready.  You can pay with your PayPal account or by credit card:

Instructions:

1. Click the "Pay Now" button below.

2. Enter your invoice number in the description field.

3. Enter the amount of your invoice and click "update"

4. Pay the invoice by logging in to your PayPal account or click the "Don't Have A PayPal Account" option and enter your credit card information.

To pay by credit card over the phone, simply call the Billing number listed above.  

 

SERVICE & SUPPORT MANUALS

SimonXT

General user manual for all SimonXT security systems.

Download
SimonXTi

General use manual for all SimonXTi security systems.

Download
Concord 4

General user manual for all Concord 4 security systems.

Download